COOKIES
Streamlining Frictionless Money Transfers
Consumer Fintech App
Cookies is a P2P gateway built to bridge the gap between traditional banking and modern digital services. Whether a user is paying via Card, QR, or a mobile account, the app guides them through a manual transfer with a time-sensitive escrow model that keeps the process secure and the momentum going.
Project Goal
The mission was to fix the friction of manual bank transfers. I focused on transforming a clunky, high-anxiety process into a transparent experience through real-time feedback and high-clarity verification loops.
My Impact
As the sole designer on such a complex project, my role went far beyond “making it pretty”— it was about building a system that reduces user anxiety and prevents costly mistakes.
I designed a “copy-paste” friendly interface, keeping payment details isolated and easy to tap, so users can avoid typos without breaking their flow.
I introduced status feedback loops to boost user confidence and cut down on abandonment — like countdown timers that clarify time-sensitive windows, status badges for recipients, a clear progress indicator, and simple instructions on how to fix errors without losing money.
I smoothed out the QR-to-mobile handoff, making the transition between devices feel effortless and seamless.
CLIENT
AltDev
SKILLS
UX Design
Interactive Prototyping
UI Design & Illustration
Case studies shaped around trust, decision clarity, and operational scale.
